Class Action Lawsuit for Authorized Dealers Against Sprint/Nextel
I am one of the most well-known wireless leaders in Northern California providing wireless solutions for corporate accounts. The difference between my company and everyone else is my exceptional vision and leadership especially on the B2B side. Without sacrificing quality, integrity, and customer service, my abilities have gained me the knowledge and expertise to win numerous awards including top seller award for Northern California from a variety of wireless carriers. Having said that, I was approached by Nextel in 2002 to become one of their B2B Authorized Representatives as a result of my success from previous years. With my exceeding success through the B2B channel, Nextel approached me to do a joint venture on launching new retail locations in the Northern California market since there was no strong retail presence. With knowledge, experience, and expertise I put together one of the most dynamic teams of highly motivated and well qualified communication consultants. In 2003, my ex-colleague and dear friend was invited to join in this new vision. I launched eight locations in Northern California and I was invited to launch new locations in Arizona, Colorado, and Minnesota. In 2005, when the merger with Sprint occurred, the new management team: Mark Sadighian, Paul Harris, and Dennis McSweeney no longer shared the vision that Nextel had with my company. At the same time I found out that my partner was embezzling money and started a new wireless company with another carrier. When I approached Mark Sadighian with my new found news, the advise that I received was to separate our partnership and for me to start a new company under a new name. I was granted an exclusive dealer contract with Sprint/Nextel and their service center. Two months into my new company, I submitted six new retail locations that were denied to me for expansion, but at the same time were handed to someone else. Sprint/Nextel set me up for failure, after I invested hundred of thousands of dollars into the new company. Sprint/Nextel decided at that point not to support me in my visions, ideas, and ventures. As a result, I am seeking other dealers that have had a similar experience as me for a class action lawsuit. Before I posted my story online, I requested the immediate assistance from the CEO of Sprint, Daniel Hesse. He never responded to any of my emails, and at this point left me with no choice, but to put together a class action lawsuit for Authorized Dealers. I will not stop until my losses are compensated. If you are interested in contacting me with any questions, concerns, or to assist me in participating in this class action lawsuit please email me at: sprintactionlawsuit@gmail.com or visit http://www.nextel.bz/
I am one of the most well-known wireless leaders in Northern California providing wireless solutions for corporate accounts. The difference between my company and everyone else is my exceptional vision and leadership especially on the B2B side. Without sacrificing quality, integrity, and customer service, my abilities have gained me the knowledge and expertise to win numerous awards including top seller award for Northern California from a variety of wireless carriers. Having said that, I was approached by Nextel in 2002 to become one of their B2B Authorized Representatives as a result of my success from previous years. With my exceeding success through the B2B channel, Nextel approached me to do a joint venture on launching new retail locations in the Northern California market since there was no strong retail presence. With knowledge, experience, and expertise I put together one of the most dynamic teams of highly motivated and well qualified communication consultants. In 2003, my ex-colleague and dear friend was invited to join in this new vision. I launched eight locations in Northern California and I was invited to launch new locations in Arizona, Colorado, and Minnesota. In 2005, when the merger with Sprint occurred, the new management team: Mark Sadighian, Paul Harris, and Dennis McSweeney no longer shared the vision that Nextel had with my company. At the same time I found out that my partner was embezzling money and started a new wireless company with another carrier. When I approached Mark Sadighian with my new found news, the advise that I received was to separate our partnership and for me to start a new company under a new name. I was granted an exclusive dealer contract with Sprint/Nextel and their service center. Two months into my new company, I submitted six new retail locations that were denied to me for expansion, but at the same time were handed to someone else. Sprint/Nextel set me up for failure, after I invested hundred of thousands of dollars into the new company. Sprint/Nextel decided at that point not to support me in my visions, ideas, and ventures. As a result, I am seeking other dealers that have had a similar experience as me for a class action lawsuit. Before I posted my story online, I requested the immediate assistance from the CEO of Sprint, Daniel Hesse. He never responded to any of my emails, and at this point left me with no choice, but to put together a class action lawsuit for Authorized Dealers. I will not stop until my losses are compensated. If you are interested in contacting me with any questions, concerns, or to assist me in participating in this class action lawsuit please email me at: sprintactionlawsuit@gmail.com or visit http://www.nextel.bz/
Posts
24 comments:
WOW!
"Sprint SUCKS"
That was intelligent...
WOW!
"Sprint SUCKS"
That was intelligent...
-----------------------------------
No more so than posting your drivel because you're a post whore. Do you own an Indirect Dealership? If not, why did you post in this blog?
The gentleman is looking for support from other Indirect Dealers who feel they too have been treated unfairly; as my employer has.
Something tells me you work for Sprint corporate and are assigned the task of scouring the internet looking to discredit claims such as this gentlemans. I've run into it before myself.
All the power to him I say. As Sprint Nextel stock tanked; and stayed in the tank, they found new ways to screw the independent business owner to make up for their shortfalls. We live that on a daily basis also.
If you don't have anything relative to offer, stop muddying the waters of what is a serious matter.
Maybe your business should have sold more product? You mention your other partner was stealing from you as well. Either you have horrible business skilss or can't accept responsibility. Most businesses cut sub-sellers that don't produce, did you fall in this category?
I am an ex-Nextel AR, now Sprint AR with multiple locations. Like you, I have found that Sprint is the single most unethical corporation still in existence--I say still, because they are doomed to fail. Time and time again Sprint lines it's pockets at the expense of it's own employees (class-action lawsuit by their own Sprint Retail employees for fraudulent commissions), it's customers (witness last month's record-setting legal loss in California, and yesterday's filing of a $1.2 Billion class-action lawsuit in Federal Court), it's affiliates (Sprint has lost every legal battle against iPCS, yet is still stiffing them), and of course it's dealers (witness the new debacle of massive chargebacks on the Oct Non-Unit Adjustments reports that are completely and fragantly bogus). Unfortunately, as dealers we are pretty much at the mercy of Sprint, as they can terminate our contract at any time for any reason, yet we generally have large obligations like leases, staff, inventory, etc. The only thing you can count on Sprint doing is doing something wrong. Both ethically wrong, as well as just plain messing up whatever it was they were trying to do.
We are a Brightpoint Sprint dealer and have been trying to get paid all the commissions owed us for the past 3-4 years. It seems Sprint doesn't pay the dealer but 60-70% of what they sell and then makes them jump through "Discrepancy Report" hoops until they finally hope the dealer will give up. The also will make the process drag on from year to year with an occasional payment but with the largest portion as "Being Researched". Doesn't serial number and telephone number leave enough of a paper trail to find fairly easily? Not for Sprint. We are looking for other dealers who have or are experiencing like problems. We feel there are strength in numbers and would love to hear from you with you like problems. phonconn@yahoo.com
Long story. In 2000 I joined the Sprint Small Business Dealer Network SBDN. I was give an" independent sales contract." This is the title of the agreement. section 3.1.1 of the agreement states, " once the order is fullfilled the customer is the sole property of Sprint." the SBDN network was made to , and i quote, "reach hard to reach sections of todays maket place, small business." so long story short, in dec 2001 effective date january 2002, they added a CHURN piece into the conpensation. 'if your churn is between w and x we are going to pay you 50% commission of the rate promissed to pay. if between x and y 75%, y and z 100%, a and b 125%, b and c 150%, and c and d 200% pay of what the contract says. Churn is an industry definition relating to customer retention and satifaction. So in section 3.1.1 of our aggreement you tell me that I can not further contact this customer because the account is Sprint property, but two years later you tell me that you are going to base my compensation on something that is Sprint problem and I have no ability to protect my business.
If Sprint owns the customer than my CHRUN IS ZERO. Sprint got rid of 700+ dealers who invested into the business with Sprint under assumptions of a sales agency, then when it no longer benifited Sprint, the slaughtered 700+ companies and had those poor people beliveing it was thier own fault. Plus the numbers that where reported each month as churn to each of these companies, where not even correct, they were cooked.
est damage 3.5 billion.
next 2002 they had us selling rate plans of $50.oo per month. that was what we marketed and charged, yet customers were getting bills of $60.00 MRC "with a $10.00" credit. yet the reported top Wall street and to there own investors, that they were keeping up with the competition on ARPU average rate per user. telling all of us the they were collection $60.00 when infact they were marketing and collection $50.00 writing off this imaginary money they never took in, just to fraud investors.
If anyone wanted to talk more to me just post it i'll find u.
So let's get to brass tacks....is there a lawsuit out there on behalf of dealers?
MILLIONS EACH MONTH. THERE ARE 3 FORMER MID MANGER LEVEL EMPLOYEES GIVING DEPOSITIONS COME MARCH FROM ALL THE FRAUD SPRINT DOES, AND FROM WHAT I HEAR THEY ARE LINING UP EVEN MORE. THE NEW SPRINT HAS BEEN SEPARATING THEMSELVES FROM THEIR PAST. BUT IT LOOKS LIKE THEIR IS GOING TO BE MAJOR INSIGHT INTO WHAT IS GOING ON FROM THE PAST. SO FAR 2 ATTORNEY GENERALS HAVE BEEN BRIEFED.
THERE IS GOING TO BE A BIG ONE THIS YEAR. UNEVEN GROUND, FALSE ADVERTISING, SPRINT UNDERCUTTING THERE DISTRO. UNFAIR BUSINESS PRACTICE. THE NEW ONE IS THAT THERE ARE GOING TO TRY AND WEISLE THIER WAY OUT OF TAKING CUSTOMER 30DAY RETURNS. THE COMMISSION SYSTEM IS ROBBING DEALERS OF MILLIONS EACH MONTH. THERE ARE 3 FORMER MID MANGER LEVEL EMPLOYEES GIVING DEPOSITIONS COME MARCH FROM ALL THE FRAUD SPRINT DOES, AND FROM WHAT I HEAR THEY ARE LINING UP EVEN MORE. THE NEW SPRINT HAS BEEN SEPARATING THEMSELVES FROM THEIR PAST. BUT IT LOOKS LIKE THEIR IS GOING TO BE MAJOR INSIGHT INTO WHAT IS GOING ON FROM THE PAST. SO FAR 2 ATTORNEY GENERALS HAVE BEEN BRIEFED.
Sprint continues to dig a deeper hole for themselves. Cheating the dealers out of commissions is a rotten way to run a business. We thank the dealers who have responded to us so far and encourage those who are waiting on commissions from Sprint to contact us as we feel there is strength in numbers.
Sprint-Nextel are a bunch of jerks. I was a Nextel direct employee long ago when they first started up. They would give us "NEW INCENTIVE PLANS" which were pay cuts . .. every month. The harder you worked the more they cut. If you worked on activations only to make quota then your complaints would go up and they would call you in the big office for that . . .and if you took care of your customer issues then they would call you in the office for not doing enough new numbers. The more customers you activate . . . the more system problems would be generated in your accounts and eventually reaching an unmanagable level. The early days of Nextel billing were a rerun of MCI. Average length of a Direct Sales Rep was just a few months. Customers hated that.
Then, I went on to be an Indirect Dealer for them. While they were Nextel only it was not too bad. Lots of billing screw ups that had to be handled and a fair amount of network issues and product failures but workable. Then came the Spring buyout and everything changed. Screwy commission programs, lots of unpaid activations, runarounds, product shortages. A real nightmare. The program became unworkable and the customer service issues became all too time consuming and I closed my business.
Nextel had the potential to be a key player in the US Communications market. It was a incredible product with a tremendous dedicated customer following. But Sprint had no idea what they were buying and simply thought they would consume it and switch all of the Blue Collar customers over to their wierd network. Didnt work out that way . . .
I cant believe that the Mark Sadighian guy is still around. He was there doing shaddy deals back in my time. He has that annoying East Coast nasal accent and wears those starched XL shirts and does the chimp arm hang with that little half pint frame to try to hide the fact that he is such a little man . . . . he used to annoy the hell out of me.
But Paul Harris was always a stand up kind of guy as I knew him. Through many companies . . .his word was always good and could be trusted. Either he is in now chained to the paycheck or that little whiny half pint . . Mark Sadighian guy . . is crapping on him . . . which I would believe more.
Good luck with your lawsuit and keep me posted. I hope you can win some of the money back that they have ripped off from the Indirect Dealer network as well as from their own Sales force.
What a soon to be sad ending to what started off as such a great product and network concept.
Anonymous said...
I had a store in florida, that on july 25th of 2008, My rep took me out for lunch and informed me that as of august the 1st, sprint was not renewing my contract.
Plus they informed me that they were cutting of my residuals that i am supposed to get for three years. I was a small cell phone store and was just trying to
make a living and my residuals where about 4000.00 a month, which i basically lived on. well whenthey cut that off , it has ruined me financially and, has forced me to claim bankruptcy and possiblity of losing my home. I feel that they owe me the 100000.00 plus that i was supposed to get, because that was for business i had sold, but they just conveintly cut me off. I have benn to a couple of attorney, but haven't found anyone that will jump on it. I am outraged because they have ruined me financially and caused me a lot of worry and stress, They just don't care.
Thanks:
Yes, Mark Sadighian definitely has NO integrity whatsoever. He was known as stealing accounts from other sales reps at Nextel. I personally started setting up an account, and he went to this company, claiming he had "more experience" than I had, that the co. should go with him. The co. later called me, after going w/ him as a rep, complaining that he never took care of any customer service concerns, once he got their money. An integrity sales person takes care of their customers and would never steal accounts from other reps - they establish their own. What comes around goes around. Other co-workers also complained he did the same thing with their accounts.
It is definitely frustrating having Brightpoint as the Sole-supplier of products. Sprint seems to be setting up dealers to fail:
#1. Pricing: I have to require my customers use MIR--and get CS issues customers that purchased phones ($50-$100 less ea) from web-sales and big-box stores.
#2. Chargeback policy on equipment is killing me. Especially when I get hit with a chargeback simply because a customer performs an ESN swap < 180 days.
#3. Availability of equipment...as they advertised all the wonders of the Palm Pre, it took at least 6 months before I could have it in stock or even order via direct-ship.
##. I could go on and on. Despite how well I take care of my customers, my business is dependent upon assinine corporate decisions. Allegedly many dealers like myself were overpaid for 6 months due to an accounting SNAFU. I suspect once those funds have been repaid the "new" contract requirements will cause many like me to disolve.
MILLIONS EACH MONTH. THERE ARE 3 FORMER MID MANGER LEVEL EMPLOYEES GIVING DEPOSITIONS COME MARCH FROM ALL THE FRAUD SPRINT DOES, AND FROM WHAT I HEAR THEY ARE LINING UP EVEN MORE. THE NEW SPRINT HAS BEEN SEPARATING THEMSELVES FROM THEIR PAST. BUT IT LOOKS LIKE THEIR IS GOING TO BE MAJOR INSIGHT INTO WHAT IS GOING ON FROM THE PAST. SO FAR 2 ATTORNEY GENERALS HAVE BEEN BRIEFED.
After being Sprint customers for 8 years one of our 3 phones quit working on November 11th. It was taken to the Sprint service center in Houston. Over the next 2 hours we were told it was fixed 3 times. We demonstrated 4 times that it did not work (really - we found out their repair was the same reboot we had done ourselves). We were then told the phone could not be repaired. We had paid a repair or replace charge (7 per month per phone for 8 years) but were told an equivalent replacement would cost 100. With a business trip coming up we purchased a competing iphone knowing we had a month to reverse the decision. At earliest convenience (Nov 27th) we contacted Sprint account service, Sprint customer support and asked for a supervisor who never came to the phone.
are duchbags.... they are all part of a gang and the high ups have their family members working at key master dealers. so as long as the masters keep paying off thehigh ups through employing their daughters ect.... it's all good.
So Dawn erk-foy was banging Nick D and thats how she got to be manager of Sprint...they wanted to lay her off so she got pregnent to avoid lay offs....
How do you spell Whore?
Mark Sadiguin is the worst manager for any Company. he walks around with a Chip on his Shoulder. He needs to realize even his own people dont like him mand talk behind his back. Like Doreen Flores
I was screwed over by the lousy company they called boost mobile. I will join any other dealers that got the email that told them that you can only sell boost and no other prepaids even though I had a non exclusive agreement signed with them. You can call me at 850-287-1205. Also Sprint illegally kept residuals and comissions earned from dealers in delware and shut them down with out paying them. You should all get lawyers in Delaware and sue Sprint. They lie to customers and hang up the phone constantly to avoid giving out the info customers need to port their numbers from boost and sprint. I'm reporting them for fraud to the FCC and you should to.
So its 2012-it has been some hard years -i have been with nextel since 01 and sprint since 05. Went from top dealer with 0.74% churn too exclusive dealer with no support from sprint- service center removed due to sprint policies- commission down to nill and no web presence. Is there any lawsuits for dealers current since they are evading taxes and robbing the pension funds...?
so, is there a lawsuit or not?
Info is out of this world, I would love to read more.
yaz injury
There is no lawsuit and John Khasahabi and his farce of a service center should have been cancelled years ago with his Metro PCS brothers wireless brothel.
Brighpoint was a joke too. Come on people. Wake the hell up.
Post a Comment